Terms of Service
Welcome to Hot Bods Boutique. These Terms of Service (“Terms”) explain how our website operates, your rights and responsibilities as a customer, and the terms that apply when you browse, access, or purchase products from https://hotbodsboutique.shop.
By using our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Business Information
Hot Bods Boutique is an Australian fashion retailer specializing in women’s clothing and fashion accessories.
When you shop with us, you are purchasing from:
Business Name: Hot Bods Boutique
Website: https://hotbodsboutique.shop
Customer Support: support@hotbodsboutique.shop
Phone: +61 435 300 016
Store Address:
Shop B32 WATERTOWN BRAND OUTLET
840 Wellington Street
West Perth WA 6005
Australia
Products and Ordering
When purchasing products from Hot Bods Boutique, the following conditions apply:
- All products are subject to availability.
- We reserve the right to limit quantities, discontinue products, or update product information without prior notice.
- We make every reasonable effort to display product colours, images, descriptions, and sizing accurately. However, actual colours and appearance may vary depending on your device or screen settings.
- We reserve the right to refuse, cancel, or limit any order due to pricing errors, inventory shortages, payment verification issues, address verification concerns, or suspected fraudulent activity.
- Customers are responsible for reviewing product descriptions, measurements, and size guides before placing an order.
Pricing and Payment
All prices displayed on our website are shown in the currency available at checkout.
We accept secure payment methods available during checkout, which may include:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Shop Pay
- PayPal (where available)
All payments are processed securely through trusted third-party payment providers using industry-standard encryption.
Hot Bods Boutique does not store or have access to your complete payment card information.
Shipping and Delivery
Our shipping services are provided in accordance with our Shipping Policy.
Generally:
- Orders are processed within 1–2 Business Days (Monday–Friday).
- Estimated delivery time within Australia is 3–7 Business Days.
- Delivery estimates are provided as a guide only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our reasonable control.
- Ownership and risk of loss transfer to the customer once the shipment has been handed to the delivery carrier.
- Please inspect your package upon delivery and notify us promptly if any damage is identified.
Returns and Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy.
In summary:
- Return requests must be submitted within 30 days of delivery.
- Returned products must satisfy our return eligibility requirements.
- Customers must contact us before returning any item.
- Refunds are processed after the returned item has been received, inspected, and approved.
- Unauthorized returns may not be accepted.
Please refer to our Return & Refund Policy for complete details.
Product Care
To help maintain the quality and longevity of your garments:
- Always follow the care instructions provided on the garment label.
- Hot Bods Boutique is not responsible for damage caused by improper washing, drying, bleaching, ironing, alterations, misuse, or normal wear and tear.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your Order Number.
- Clear photographs of the product.
- Photographs of the packaging where possible.
After reviewing your request, we will arrange an appropriate resolution, which may include a replacement, exchange, or refund where applicable.
Intellectual Property
All content available on this website, including but not limited to text, images, graphics, logos, product photographs, icons, website design, and other materials, is the intellectual property of Hot Bods Boutique or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
No material from this website may be copied, reproduced, distributed, published, or used without our prior written permission.
Third-Party Services
To operate our business, we work with trusted third-party service providers for services including:
- Payment processing
- Shipping and delivery
- Website hosting
- Analytics
- Fraud prevention
These providers only access the information necessary to perform their services and are required to protect your information in accordance with applicable privacy laws.
Limitation
To the fullest extent permitted by applicable law, Hot Bods Boutique shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our maximum liability for any claim relating to a product shall not exceed the amount paid for that product.
Nothing contained in these Terms limits or excludes any rights or remedies available to consumers under the Australian Consumer Law (ACL).
Privacy
Your privacy is important to us.
Any personal information collected through our website is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.
Governing Law
These Terms of Service are governed by the laws of Western Australia and the applicable laws of the Commonwealth of Australia.
Any disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the courts of Western Australia, except where Australian Consumer Law provides otherwise.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business practices, website functionality, or legal obligations.
Any changes will become effective immediately after they are published on this page.
Your continued use of our website following any updates constitutes your acceptance of the revised Terms.
Contact Information
Shop Name: Hot Bods Boutique
Phone: +61 435 300 016
E-mail: support@hotbodsboutique.shop
Store Location: Shop B32 WATERTOWN BRAND OUTLET, 840 Wellington St, West Perth WA 6005, Australia
Contact Form: CLICK HERE
Store Business Hours:
- Saturday – Tuesday: 10:00 AM – 2:00 PM
- Thursday – Friday: 10:00 AM – 2:00 PM
- Sunday: 11:00 AM – 1:30 PM
- Wednesday: Closed
Response Time: We respond within 24 hours.
